Fed with data and trained with Artificial Intelligence, Machine Learning and Deep Learning, chatbots are intelligent software that can mimic a human conversation. They can take the role of virtual assistants who have to spell out information for recurring questions. That’s not the end of it. If trained with the right datasets, chatbots can perform a wide variety of tasks like image analytics, video analytics, predictive analytics among several other data analytic. In short, they will help your business save costs required for customer support and live chat responses by delivering contextually-rich responses.
Every business receives a set of FAQs that costs time and effort to respond to. A chatbot can automate those recurring conversations with precision.
Chatbots can take over routine manual tasks that humans have to do. It can spare your employees’ time for priority tasks.
Chatbots function like humans do, except when there is a surge in activity they scale their resources dynamically.
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