Accelerating the Digital Experience for Insurers

Transformative insurance solutions to fast-track your digital adoption

Digital technology has changed expectations around how solutions are delivered. Everybody wants quick-to-access, fast and intuitive digital experiences that let them get the job done faster and the same goes for insurance customers.  

 

Insurers need to leverage technological solutions that increases the pace of their innovation, helping them deliver truly digital experiences to their stakeholders as well as their customers. They need to cater to the evolving need of customers with personalized and real-time experiences on the platforms they use.  

Digital insurance solutions

Our Digital Insurance Solutions

FNOL Chatbot

Enable your policyholders to report an insurable event by making simple conversation with an AI-powered chatbot.The FNOL chatbot can be your customers’ digital claims assistant that allows them to report a loss and see it through to a claim. Its NLP and ML capabilities grasp the user’s intent perfectly.

 

Once the user expresses the intent to report a loss, the bot can quickly collect the relevant information about the incident such as the name of the insured, insurable event type, location, images and guide the user through the next course of action. The chatbot further gives the customer the required updates regarding the claim and the customer can even get their queries answered without a hassle.

 

An FNOL chatbot makes it significantly easy for a customer to notify loss without waiting on a phone or a queue. And it can be integrated with popular IM platforms like Facebook Messenger and WhatsApp.

 

Benefits

  • Easy FNOL filing
  • Rapid resolution of customer queries/improved customer satisfaction
  • Reduced support costs and repetitive tasks
  • Faster settlement of claims
  • Intelligent information gathering with AI
  • Quick cost estimation
  • Omni-channel support
  • API integrations

Policy Wallet

Allow policyholders to access and manage their policy-related information with a policy wallet. With a policy wallet, you can enable your policy holders to avail insurance services through the platform. They can also manage their claims, renew their policies as well as manage and track their policy information.

 

The policy wallet reduces policyholders’ dependency on the insurance agent/broker for fulfilling insurance-related needs and gives them a channel with self-service capabilities. It enables them to complete any insurance-related need in a few simple clicks without worrying about the hassle of making it to the insurance office and waiting in long queues to get the job done.

 

Benefits

  • Buying insurance made simple
  • Simplified policy management
  • Easy claims management
  • Quick access to forms and informational documents
  • Improved customer satisfaction
  • Reduced dependency on customer services
  • Faster claims processes
  • Centralized customer information

AgentConnect

The assistant to a busy insurance agent, AgentConnect is a powerful cloud-based platform for insurance agents that handles all the information needed for developing a strong insurance database. It helps agents stay updated about their clients’ information, products, insurance carriers and contacts.

 

It consolidates their leads’ information and helps with the information that helps them pursue their leads. The platform automates the insurance lifecycle for agents and powers up their productivity with real-time insights into performance metrics.

 

Benefits

  • Simple management of insurance companies and contacts
  • Complete client and prospect record management
  • Quick reporting for commissions and premiums
  • Helps in identifying new business opportunities
  • Digitally connects agents with their customers
  • Fast documentation and delivery
  • Helps in creation of insurance policies
  • Helps in charting appointments

CarDE

AI-powered vehicle damage estimator that allows users to upload images of a damaged car and get an estimate for claim. The system leverages image analytics for real-time vehicle damage assessments.

 

Once the user chooses the car from the app and uploads images of the damaged vehicle, the continuously improving intelligent system immediately processes the image leveraging the trained model and displays the estimate in a few seconds. CarDE is a PaaS offering as well as mobile app which can easily integrated into existing apps.

 

Benefits

  • Speeds up claims’ settlements
  • Enhanced customer experience with improved efficiency
  • Quick real-time assessments with images
  • Consistency in repair cost estimates
  • Timely generation of estimates
  • Reduced chances for fraud
  • Scalable and easy to integrate
  • Process optimizations

Our critical differentiators

Deep industry experience

Intelligent solutions

To-the-point platforms

Multi-cloud expertise

Designed for ease of use

12+ years' experience in the industry

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