meredith-barnes1 (1)

Meredith Barnes-Cook

Insurance Transformation Expert

Meredith, Founder and Principal of MBC Consulting LLC, is a senior insurance technology and operations consultant who works with organizations to elevate their capability and efficiency through systems, process, and talent transformation. Her industry business systems and operations leadership experience of more than 30 years spans Claims, Policy, Underwriting, Risk Control, and Contact Centers. She was previously a valued member of the executive team at Liberty Mutual Insurance, recognized and promoted steadily for leadership with unique expertise in business operations and the full technology lifecycle.

Meredith has successfully led numerous transformations to create new, durable centers of excellence, improving countrywide service delivery, workforce readiness, and product innovation. Her technology accomplishments include the design and delivery of innovative internal and vendor solutions. She has driven technical and operational modernization through the replacement or strengthening of core applications. Her expertise extends beyond development, converging technology and operations to address the complex and critical demands of user support and critical functions, including product maintenance and regulatory compliance.

Request for a consultation

Name
Email
Phone
Company
Your Preferred Date & Time