How We Helped a Major US Life Insurance Service Provider Manage Their Data and IT Operations

Case Study

Challenges

The major US life insurance provider faced several significant challenges in managing and maintaining their data and IT infrastructure. They struggled with a vast inventory of unmanaged assets, making it difficult to maintain and monitor the infrastructure and legacy applications. With multiple disconnected data sources and workflows spanning across outdated technologies, their processes were slow and riddled with bottlenecks.  

Our Solution

  • Implemented an end-to-end data warehousing solution following DataOps principles
  • Set up 24×7 monitoring and dedicated offshore teams for support
  • Migrated data from on-premises to Azure Databricks
  • Automated 30% of workflows for efficiency
  • Optimized performance with 24×7 alerts and proactive support

Benefits

  • Achieved $1.5 million annual cost savings
  • 5 times faster reporting with performance tuning
  • 90% reduction in server downtime with better data backup and disaster recovery
  • 40% improvement in process workflows
  • Enhanced data refresh efficiency by 50%