Cognitive assisted smart intelligent employee (CASIE) is a cloud-based platform that leverages the enterprise’s knowledge and service sources to deliver training and self-service support to its employees.  

The platform is easily integrable with the company’s database, project management platform and social channels, and uses intelligence and cognition to provide real-time support and information to employees.  

Business owners can use the platform to train their staff and power up employee independence at the workplace without affecting existing operations.  

How CASIE lets your workforce focus on productive tasks

User intent and context capture

CASIE’s system intelligently captures users’ intent and responds according to the context of the employee’s questions. Employees can spend more time in productive work with quick access to the right answers.

Continuous language development

CASIE can understand and respond appropriately to questions asked in a language. It continuously learns nuances of a language from communications. This lets your employee easily communicate with the system.

Learns from experience

CASIE is a continuous self-learning chatbot. It learns continuously from manual responses to questions. This way employees’ queries overtime get full-rounded responses enabling them to better solve the challenges they face.

Complex problem-solving

CASIE is developed for the busy employee. Its self-learning system helps it to draw data needed to help employees solve their complex problems fast.

Use the learning to reason

CASIE uses ideas in interactions and feedback loops to create more accurate answers to the queries posed by employees.

Image recognition

CASIE’s is built to analyze complex data sets, including images, letting employees forward visual documents for queries they find challenging to explain.

Why CASIE?

Easy to integrate

Enable your employees with a smart solution that supports them on the platforms they use. CASIE can integrate with an organization’s existing employee portals such as project management platforms and service desks as well as popular chat platforms.

Custom-fit to your employees’ needs

CASIE can be trained to answer questions in any service line of your business. You can deploy CASIE as an HR chatbot to optimize your HR operations or an IT support bot to reduce the number of your IT service tickets and it doesn’t end there.

Inbuilt AI capabilities

CASIE leverages advanced NLP algorithms, machine learning, image analytics, context setting, sentiment modeling and intelligent capabilities to identify an employee’s specific challenge and converse like a human to resolve the issue at hand.

Proactive alerts and reports

CASIE can proactively alert your employees to complete any pending tasks or steps required to complete mandatory processes. It can even help them get their reports faster, without them having to pull it from separate portals.

Cross-channel experience

CASIE delivers consistent experience to its users across all channels of interaction. Employees can use the platform on their mobile phones as well as their desktops or handheld devices.

Data security first

CASIE is built with security in mind. When it plugs into your system, it follows all compliances such as GDPR compliance as well as organizational access policies while fetching the information it needs to generate, keeping the organization’s security intact.

Featured Customer Success Story

AI-powered on-the-job training assistant for a sports enterprise

A popular sports client envisioned having a portal that delivered real-time on-the-job support and training via a chatbot to their employees. They wanted the system to perform as a one-stop solution that provides appropriate responses when asked simple questions.

Leveraging Nuvento’s CASIE platform, we built an integrated data framework that included the data from work platforms, social channels, and so on. When employees required assistance on a specific query, they’d have to ask a question on the chatbot and the intelligent system would fetch the appropriate answer from the data sources and share it with the employee.

Significant reduction in dependency on individuals

Reduced continued training efforts by 40%

Significant hours of waiting time saved

Improved employee efficiency and productivity

Schedule a conversation with our technology experts

Request free consultation